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Each instance uses a unique domain. This domain is typically your email domain unless this email domain is used across organizations or your entity does not have one (in which case, an alternate is used). For example, if your email is, your SameGoal domain will be

directions_walk STEPS

  • You will be provided with an organization-specific login URL of the format
  • Users are able to login at this URL with their username only (eg jdoe at or on the general login page with username@domain (eg at
  • When you receive an initial adminstrative account and organization-specific login URL, verify you can login.
  • We recommend customers add their organization-specific login URL to their website for simple login. Ask your IT staff for assistance.