One of the first things many people do after creating a document is share it with other team members. Each document can be shared with an unlimited number of collaborators explicitly by adding them directly to the document, or implicitly using user roles set by an administrator.
- Is Owner:
- Create new documents (the user who creates a document becomes the owner)
- Add/remove collaborators
- Complete, amend, delete and undelete documents
- Edit documents
- Sign electronically
- Add/remove attachments
- Can Edit:
- Edit documents
- Sign electronically
- Add/remove attachments
- Can View: View documents as read-only
- None/Remove: No access/removes the user from the document
Steps
To add or remove collaborators for a given document:- Visit the document you wish to add or remove collaborators for.
- Click on Share in the top right corner.
- To add a collaborator, search for the staff member under Add User, then click their name. The user will pop into the left column of the screen, under Collaborative Team.
- Adjust permissions as needed.
- To remove a collaborator, find their name under Collaborative Team. Change the dropdown next to their name to Remove.
- Click the OK button.
When you share a document with another user, they will receive a Document Share notification.
lightbulb Tip
If you remove your own access to a document, you will need to
re-request access from the owner later if necessary.
lightbulb Tip
If your search for a collaborator returns no results, check your spelling or try searching for their partial name.
Steps
To add or remove collaborators for multiple documents:- Navigate to Caseload, All, or a student's Documents page.
- Use filters in the blue bar to search for documents that you wish to add or remove collaborators to.
- Select the documents you wish to update. To select all documents, use the checkbox button on the top left of the screen.
- Click the Share menu button and select Update Collaborators.
- To add a collaborator, search for the staff member under Add User. Click their name. The user will pop into the left column of the screen, under Collaborative Team.
- Adjust permission as needed.
- To remove a collaborator, find their name under Collaborative Team. Change the dropdown to show Remove.
- Click the OK button.
lightbulb Tip
If you are updating collaborators for more than 50 documents at a time, you will not be able to see the current collaborators.
Transferring documents (changing the Owner on a document) is particularly useful at the start and end of a school year. During this time, students are often assigned new caseload managers. These caseload managers need access to previously written documents.
Steps
To transfer document ownership:- Share/update the collaborative team for one or more documents.
- To add a new user, search for the staff member under Add User and click their name to add them to the Collaborative Team.
- Change the permissions for whomever should be the new owner to Owner.
- Optionally, change your own permissions to something other than Owner.
- Click OK.
lightbulb Tip
When transferring ownership, you can also
Remove yourself if you would like to be taken off as a collaborator.
lightbulb Tip
If you would like to stay on as a collaborator, but remove the student from your caseload, you can
unstar the documents after you have transferred them to the new owner.
lightbulb Tip
Document owners who have lost implicit access to a document are still able to share the document to
transfer ownership to a different users.
In some cases, document owners may lose access to the documents they own. This can happen when:
- The student that the document is associated with moves to a new building that the document owner does not have access to.
- The document owner's user role was updated and no longer grants Is Owner permission to documents of the given form type.
When a user loses document access but was previously the explicit owner of a document, they will still be able to share the document in order to transfer ownership to someone else. This way documents will not get stuck without an owner who can update the collaborative team.
If the user has lost all access to a document, when they click on the document from a list page, they will not enter the document, but rather they will receive a Collaboration dialog that will allow them to update the collaborative team.