To the left of your account menu is your notifications tray [notifications]. This tray displays notifications and allows you to approve or decline in-application requests.
- Acknowledgement Required: Only for districts on the PRO edition of SameGoal. Sent to members of the student team when documents requiring acknowledgement are marked complete. This prompts users to sign off, acknowledging they have received and reviewed the document.
- Bulk Actions: When you run a bulk action on more than 50 items, you will receive a notification when the bulk action has completed, letting you know whether it was successful or not. For districts on the PLUS or PRO edition of SameGoal, notifications will also be sent when documents are bulk printed.
- Deadlines: Only for districts on the PRO edition of SameGoal. When there are deadlines approaching, due today, or overdue.
- Document Access Requests: When another user has requested access to a document or documents you are the owner of.
- Document Share: When a document is shared with you or when your permissions are updated for a document, you will receive a notification.
- Guardian Activity: When a guardian edits a parent-specific field within a document or adds their signature, the document owner(s) will get a notification. Any activity within a 5 minute window will be included in a single notification.
- Meeting Mode: When a meeting is shared via Meeting Mode, a notification is sent to whoever created the meeting as well as all users who were invited.
- Translation Completions: Only for districts on the PRO edition of SameGoal. When a document translation is requested, a notification will be sent to whoever initiated the request once it's marked complete by the translator.
- Translation Requests: Only for administrative users on the PRO edition of SameGoal. Allows them to approve or deny a translation request if automatic translation approvals are not enabled for the district.
There are three notification delivery methods:
- In-App [notifications]: These notifications appear in your notifications tray in SameGoal.
- Email [email]: These notifications are sent via email to the email associated with your user account.
- Web Push [dvr]: These notifications trigger a popup notification on your computer screen. These allow you to see notifications when you are not focused on your SameGoal tab(s).
Steps
To configure your notification preferences:- Click on the bell icon [notifications] in the top right of your screen.
- Click on the settings icon [settings] in the top right of your notifications tray.
- While on the Notification Settings page, check or uncheck the notification checkboxes to specify how you would like to receive notifications for each notification type.
- Your changes will save automatically.
lightbulb Tip
Whether or not a web push notification will be sent after you've closed your browser window depends on your Operating System and browser.
- Windows: You will still receive web push notifications from Chrome after closing your Chrome window.
- Mac: You will still receive web push notifications from Safari after closing your Safari window.
- Linux: For all browsers, you will not receive web push notifications if you've closed the window.
If users have email notifications enabled, SameGoal will only send up to 10 email notifications in a given day to avoid email fatigue. After receiving 10 emails, a user will enter into digest mode where all email notifications are silenced until 6:00 AM the next day. A summary of all silenced emails will be sent the following morning.
Additionally, if multiple emails are sent in quick succession, they will be collapsed into a single email that provides a summary of all relevant notifications.
lightbulb Tip
Email digests do not apply to account or security emails. For example, password reset emails and MFA code emails will not count toward the daily email limit and will continue to be sent after a user has reached their daily threshold.